Yes, Berkeley Living is pet friendly and we’re happy to welcome furry residents. Before bringing a pet into your home, you’ll need to apply for permission and agree to our pet terms and conditions. This helps us make sure every resident can enjoy a comfortable, well-managed community.

Yes, selected Berkeley Living communities offer secure on-site cycle storage at no extra cost. Availability may vary by development, so please speak to our team if bike storage is important to you when choosing your apartment.

Berkeley Living operates a no-smoking policy across our buildings, including inside apartments, communal areas and balconies. This also includes vaping.

Yes, selected Berkeley Living locations offer secure on-site car parking. Parking is not included in the monthly rent and is available separately, subject to availability. If parking is important to you, please ask our team about current options, pricing and availability at your chosen development before reserving your apartment.

You can book a viewing online, call us, email us or visit the community in person. If you’re still deciding whether to visit, we can also help with virtual tours for selected homes so you can explore the apartment, amenities and community remotely.

Yes, virtual tours are available for selected Berkeley Living homes. They’re a great way to explore the apartment, amenities and community before booking an in-person viewing.

The amount you need to pay before moving in depends on the apartment, rent amount, deposit option and any agreed charges linked to your tenancy. Typically, this may include a holding deposit, your first rent payment and either a traditional deposit or an approved alternative deposit option. Our team will confirm the full move-in cost and payment timings clearly before you proceed.

Once you’ve chosen your Berkeley Living apartment, we’ll ask for a holding deposit via debit or credit card to reserve your new home and remove it from the market while we complete the application process. Our team will guide you through the next steps, including referencing, Right to Rent checks and move-in payments with help from our leasing team. More details on this can be found below.

After you reserve an apartment, you’ll be asked to complete your application and provide the information needed for referencing. This usually includes identity checks, Right to Rent checks, affordability assessment and any supporting documents required by our referencing partner. Once everything is approved and your move-in payments are complete, we’ll confirm the final arrangements for your move-in day.

You’ll usually need to provide proof of identity, evidence of your Right to Rent in the UK and information to support your affordability and referencing checks. Depending on your circumstances, this may include employment details, income evidence, savings evidence, landlord references or guarantor information. Our team will confirm exactly what is needed for your application. Please visit here to view our screening terms and conditions. 

As part of the referencing process, our referencing partner may ask you to verify your income using secure digital checks, such as Open Banking or HMRC records, where appropriate. These checks help confirm income information directly and reduce the need for additional documents where possible. If this applies to your application, our referencing partner will explain what is needed and how your information will be accessed securely. To view our screening terms and conditions, please click here. 

Yes, international residents can apply to rent with Berkeley Living, provided they can complete the required referencing and Right to Rent checks. If you’re moving to the UK or have recently arrived, please speak to our team as early as possible so we can explain what evidence may be needed for your application.

As part of referencing, we assess whether the rent is affordable based on applicant income or other eligible financial evidence. As a guide, employment income is usually assessed at 30 times the monthly rent. For example, if the monthly rent is £2,500, your household will need to provide proof of £75,000 total combined annual income. Meanwhile other income, such as guarantor income, or savings income, may be assessed at 36 times the monthly rent. In that same example, the requirement would need to be £90,000 in proof of savings, guarantor’s annual income or self-employment income. We’ll confirm the exact requirements during your application.

To view our screening terms and conditions, please click here. 

In some cases, a guarantor may be considered as part of your application. The guarantor would also need to complete referencing and meet the relevant affordability and eligibility requirements. They must be UK-based and prove either savings or income of 36x the monthly rent.  For example, if the monthly rent is £2,500, your guarantor would need to provide proof of £90,000 total combined annual income or savings. If you think you may need a guarantor, please let our team know before you reserve so we can explain the process. To view our screening terms and conditions, please click here. 

Students may be able to apply to rent with Berkeley Living, provided the application can meet our referencing, affordability and Right to Rent requirements. Depending on your circumstances, you may need to provide evidence of income, savings or a suitable guarantor.

Referencing is usually completed within 24 to 72 hours from receiving all required information including documentation and any necessary follow up questions answered. We’ll keep you updated throughout the process.

No, all required referencing, Right to Rent checks, signed tenancy documents and move-in payments must be completed before you can move into your Berkeley Living apartment. This helps protect you, the landlord and the wider community by making sure everything is in place before your tenancy starts.

If your application is declined, our team will explain the next steps based on the information available to us and our referencing partner. Depending on the reason, there may be limited options to provide additional evidence, add a guarantor or choose a different route, but this cannot be guaranteed.

You can choose to pay a traditional cash deposit, which is usually equivalent to five weeks’ rent for most tenancies, or you may be able to use Reposit as an alternative deposit option. Reposit allows eligible residents to pay a smaller, non-refundable upfront fee instead of a larger cash deposit. At the end of your tenancy, you remain responsible for any unpaid rent, damage or charges that may be due.

Your first rent payment and any agreed move-in monies must be paid before you move in. Ideally, we ask for payment at least 10 days before your move-in date, as this gives enough time to complete final checks and prepare your handover smoothly. We understand this may not always be possible, especially where move-in timings are shorter, so our team will confirm the amount due and the latest payment deadline as part of your move-in process.

We’ll always try to work with your preferred move-in date where possible. Move-in dates depend on apartment availability, property team availability, completion of referencing, signed tenancy documents and cleared move-in payments. The team will confirm the earliest available date once your application is progressing.

When you rent with Berkeley Living, you get a professionally managed home in a thoughtfully designed rental community, with access to selected resident amenities, on-site support and high-speed broadband (typically a 150mb base package) included in your monthly rent. Exact features and amenities vary by development, so our team will talk you through what’s included at your chosen community.

Yes, Berkeley Living offers both furnished and unfurnished homes, depending on availability. Furnished apartments include a carefully selected furniture package. Typical furniture includes bed frame, mattress, nightstands, chest of drawers, table, chairs, sofa, coffee table and TV stand. If furniture is important to you, please ask what is included in the specific apartment you are considering.

Yes, high-speed fibre optic broadband is included in your monthly rent and will be ready for you when you move in. If you need a faster speed or a different package, upgrade options may be available at your own cost and can be discussed directly with the broadband provider.

Utilities and council tax are not included within your rent. Our team will explain what is included in your monthly rent (Wi-Fi only) and what you’ll need to arrange separately before you move in, such as electricity, water, council tax or any optional upgrades.

Many Berkeley Living apartments include a private balcony, and residents may also have access to shared outdoor amenity spaces or roof terraces, depending on the development. Please contact us to discuss the outdoor space available with specific apartments.

Berkeley Living communities are designed for life beyond your front door, with thoughtfully planned spaces to work, relax, move and connect. Amenities vary by development and may include resident lounges, landscaped gardens, roof terraces, co-working areas, wellness spaces, concierge support and fitness facilities. We’ll confirm exactly what is available at the community you’re interested in.

Yes, Berkeley Living hosts regular resident events to help bring the community together and create opportunities to meet your neighbours. Events vary by community and may include social gatherings, seasonal activities, wellness sessions or other resident experiences. To make sure you hear about upcoming events, please ensure you’re opted in to receive marketing and community updates from Berkeley Living.

Yes, Berkeley Living communities have a professional on-site management team available to support residents. The team is usually based around the concierge area. Opening hours vary by community and will be confirmed in your home user guide.

Yes, when you move into your Berkeley Living home, you’ll receive a Home User Guide with useful information about your apartment, community and resident services. It includes the key details you need to know, such as how to contact the on-site team, how to report maintenance issues, what to do in an emergency, how building access works and other helpful information about living in your community.

Yes, out-of-hours support is available for emergency situations. Contact details are provided to residents at each community. For non-urgent issues, our on-site management team will respond during their normal working hours.

If something in your apartment or community needs attention, you can report it to the on-site management team or through the resident support process confirmed when you move in. Emergency issues should be reported through the out-of-hours route if they happen outside normal working hours.

You can download the Berkeley Living resident app to manage your home more easily while you’re on the go. The app lets you access key resident services, including paying your rent and submitting maintenance requests from your phone. It’s available on the Apple App Store here and on Google Play here.

If you have a concern or complaint, please contact the Berkeley Living team so we can look into it and respond in line with our complaints process. We aim to resolve issues as clearly and fairly as possible, and the team can explain the next steps if your complaint needs further review.

From time to time, Berkeley Living may run selected offers or incentives on specific apartments or developments. Any offer will be subject to availability, eligibility criteria and its own terms and conditions. Please speak to our team for current offers and full details before reserving your apartment.

Offer terms and conditions should be published alongside the relevant promotion or provided by the Berkeley Living team before you reserve your apartment. Please read the terms carefully, as promotions may apply only to selected apartments, developments, move-in dates or application routes.

Sometimes Berkeley Living works with trusted partners who offer services that may be helpful for residents. We may occasionally receive a commission or referral payment from these partnerships, but we do not use this as profit. Instead, we put these funds back into the resident experience, including events, activities and community initiatives.